By Updated 14 July 2025
Klove is an AI search and agent optimisation platform that helps brands control how they appear in generative AI answers from engines such as ChatGPT, Perplexity, and Google AI Mode. Our support team is based in Sydney, Australia, and typically responds within one business day.
Email support is available at support@klove.ai for technical queries, account help, and AI optimisation questions.
Phone support is reachable at +61 475 893 012 during Australian business hours (AEST, UTC+10).
Office address: Level 1, 457-459 Elizabeth Street, Surry Hills, NSW 2010, Australia.
You can book a live demo to see how Klove monitors and improves your brand's visibility in AI-generated answers.
Klove specialises in Answer Engine Optimisation (AEO) — the practice of structuring content so AI search engines cite it.
Klove offers three primary contact channels: email, phone, and an in-person office in Sydney. Most enquiries — including technical support, billing questions, and AI optimisation guidance — receive a response within one business day.
Klove Contact Channels | ||
|---|---|---|
Channel | Details | Best For |
Technical queries, account help, feature requests | ||
Phone | +61 475 893 012 | Urgent issues, quick questions during AEST hours |
Office | Level 1, 457-459 Elizabeth Street, Surry Hills, NSW 2010 | In-person meetings (by appointment) |
Demo booking | Seeing AI search optimisation in action before purchasing |
Additionally, Klove's office is located in Surry Hills, a central Sydney suburb. If you prefer a face-to-face meeting, contact the team in advance to arrange a convenient time.
AI search optimisation — also called Answer Engine Optimisation (AEO) — refers to the practice of structuring website content so that generative AI engines can extract and cite it in their responses. According to Gartner (2024), organic search traffic is projected to decline by 25 % by 2026 as AI-powered answers replace traditional blue-link results. As a result, brands that do not optimise for AI retrieval risk losing visibility to competitors who do.
Furthermore, research from Princeton University's GEO study (2023) found that content formatted with direct-answer patterns, structured data, and citation-grade specificity received significantly more citations from large-language-model search engines. Klove applies these principles to monitor and improve how your brand appears across ChatGPT, Perplexity, Google AI Mode, and Claude.
"Generative engine optimization can boost source visibility by up to 40 % in AI-generated responses." — Aggarwal et al., Princeton University GEO Study, 2023
To book a demo, visit the Klove sales page and fill in the short request form. A member of the Klove team will then schedule a live walkthrough showing how the platform tracks your brand's presence in AI search results and recommends content changes to improve citation rates.
During the demo you will typically see:
AI visibility audit — a real-time scan of how AI engines currently answer queries about your brand.
Content gap analysis — identification of pages that lack answer-ready formatting, structured data, or authoritative citations.
Optimisation roadmap — prioritised recommendations ranked by expected impact on AI search citations.
In contrast to traditional SEO audits, Klove's demo focuses specifically on generative AI outputs rather than Google's organic ranking factors alone. Therefore, it complements existing SEO workflows instead of replacing them.
Answer Engine Optimisation (AEO) refers to the practice of formatting and structuring web content so that AI-powered search engines — such as ChatGPT, Perplexity, and Google AI Mode — can extract, summarise, and cite it. According to the Princeton GEO study (2023), techniques like question-framed headings, direct-answer paragraphs, and structured data significantly increase citation likelihood.
Klove's support team operates during Australian Eastern Standard Time (AEST, UTC+10) business hours. Email enquiries sent outside these hours are typically answered within one business day. Phone support at +61 475 893 012 is available during the same window.
Yes. While Klove's office is in Surry Hills, Sydney, the platform and support team serve clients globally. Demos and onboarding calls are conducted remotely via video conferencing, so location is not a barrier.
Traditional SEO tools focus on improving rankings in Google's organic blue-link results. Klove focuses specifically on AI-generated answers — tracking which sources AI engines cite and recommending content changes to increase your brand's share of those citations. The two approaches are complementary rather than competing.
Klove offers a free sign-up through its registration page. You can explore the platform's features before committing to a paid plan. Visit the pricing page for details on available tiers.